Amwell Street Surgery
T: 01992 464147
Out of Hours: 111
Mon - Fri: 8.00am - 6.30pm
Amwell Surgery, Medical Centre, Fawkon Walk, Hoddesdon, Herts EN11 8FG

Repeat Prescriptions

Patient Notice

Please note that we will be issuing double repeat prescriptions, to cover over the Christmas and New year period, for those that are eligible.

Repeat Prescriptions

Repeat prescriptions can either be requested:

Orders via the surgery

  • Repeat prescriptions must be requested in writing by; post, by fax, by bringing in and posting into the designated box at reception or by using our online prescription ordering service.
  • If you use the right hand side of your prescription form to order your repeat, please make sure you only tick the medicines you need.
  • Prescriptions will be kept at the surgery for collection unless they are accompanied by a stamped addressed envelope.
  • If you are requesting your medication early for any reason please let us know why, when you place the order.
  • Please allow 2 working days before collecting your repeat    prescription. Saturdays, Sundays and Bank Holidays are not working days so please plan ahead.

Orders via Pharmacy 2U

  • Pharmacy2U is a pharmacy based in Leeds who will dispense and deliver your medicines to your chosen address free of charge.
  • To apply for this service you need to complete one of the registration forms which can be collected from the surgery.
  • Once registered and accepted for this service you can order you repeat medication from them via the phone, email or internet.
  • For further information regarding this service please either ask one of the receptionists or call 0870 787 6210 to speak to Pharmacy2U direct.

Orders via the local chemists

  • Most of the local chemists offer a service which allows our    patients to order repeat prescriptions directly at the chemist.
  • Patients must register with the chemist first. Once registered, repeat prescriptions can be ordered by phoning or writing to the chemist. The chemist will then either arrange for you to collect the prescription from the surgery or will collect it on your behalf so that the medication will be waiting for collection at the chemist.
  • For further information regarding this service please either check with your chemist or ask one of the receptionists.

A new way to get your medicines

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines from.


What does this mean for you?

  • If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
  • You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
  • You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.

To find out more, including if this service is right for you and how to use EPS, visit www.hscic.gov.uk/epspatients. Alternatively, ask your pharmacy or your Surgery.