Amwell Street Surgery
T: 01992 464147
Out of Hours: 111
Mon - Fri: 8.00am - 6.30pm
Amwell Surgery, Medical Centre, Fawkon Walk, Hoddesdon, Herts EN11 8FG


Carer's Information

Are you registered as a carer? If not let us know - click here.Are you a carer? 
Do you, unpaid, look after a friend or relative who is ill, frail, disabled or mentally ill?

This surgery is keen to recognise the valuable contribution that carers make.  We are currently working with a local voluntary organisation, Carers in Hertfordshire to identify our carers and give them support.

If you're a carer, please complete the Carers Form and hand it into Reception.

Carers Back-up Planning - If you look after a relative or friend
who is ill, frail or disabled you may worry about what would happen if
you were unable to care for them, see the following link to read about the new Adult Care Services Carers’ Emergency Scheme.

Understanding if you are a Carer

You might care for someone who:

  • Is elderly, frail or has dementia
  • Has mental ill health
  • Has an illness
  • Is a child with special needs
  • Is physically disabled
  • Has a learning disability
  • Abuses drugs or alcohol

You may be new to caring, or you may have been a carer for many years.  You may live with the person you care for, they may live elsewhere.  You might be a neighbour or friend who regularly visits someone to keep them company and do their shopping or you may be providing personal care to a member of your family 24 hours a day, 7 days a week.  Whatever level of support you provide, we would like to help you.

There are 6 million carers in the UK and about 11 thousand of these live in East Hertfordshire.  Statistics suggest that about 12% of the patients at this surgery are likely to be carers.  If you are one of these people, please let us know, as we are working to identify and support carers.

Carers in Hertfordshire

With your permission we can put you in touch with Carers in Hertfordshire who can offer information, advice and regular newsletters for carers.

Carers in Hertfordshire is a countywide charitable organisation that supports carers (people who, unpaid, look after sick, frail or disabled relatives, partners, neighbours or friends).  As well as providing information, support and advice, the organisation enables carers to have a voice. 

If you contact the organisation you will be able to talk through your situation with a support worker who will listen to your concerns, tell you about any practical or emotional support that might be available to you and help you plan a way forward.  You can also join a mailing list to receive free regular newsletters, which are packed with useful information for carers.   

The organisation aims to reach as many carers as possible so that anyone who is looking after a friend or relative can find out about the services available to them.  Contact Carers in Hertfordshire on 01992 586969 or ask at reception and we can put you in touch with them.